Grand House Services

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 At Grand House Estates, our mission goes beyond completing tasks. Our team of problem managers anticipates roadblocks, finds solutions, and communicates proactively to ensure seamless operations. We’re not just checking boxes; we’re managing outcomes to deliver peace of mind 

• Your privacy is our priority. We follow strict confidentiality protocols and use secure communication and data storage to protect information. 
• Secure Collaboration: All communication and task management occur on encrypted, cloud-based platforms designed to safeguard sensitive data.
• Background Checks: All personnel undergo background checks.
• Restricted Access: Only authorized personnel have access to client information 
• Tailor-Made Security Plans: We collaborate with you to define any additional  privacy measures, such as NDAs, restricted contractor access, or enhanced monitoring systems.
• Cybersecurity Practices: We regularly update and monitor systems for cyber threats, including phishing, malware, and unauthorized access.
• Vendor Screening: All third-party service providers are vetted to align with our shared high standards of confidentiality and security.

1. Will my estate manager visit property in person?
   Yes, estate managers typically visit properties 1–2 times per week or as needed. 
2. Can Grand House Estates manage multiple properties for a single client?
   Absolutely. Services can be tailored to meet needs of clients with multiple property locations. 

1. How will I stay informed about the services being provided?
   Through scheduled weekly or biweekly check-ins, detailed progress reports, and access to any cloud-based collaboration tools being leveraged for real-time updates and easy communication with your manager or management team. 
2. Can I call email and test my Home Manager?
   All of the above. Your home manager can be the central point of contact for everything you propose. You can even forward any related calls directly to your home manager. 

• How is the price determined?
  Pricing is tailored to the complexity and scope of services required. We assess time, expertise, and resources necessary to meet your  needs,
• Does the frequency of engagement affect pricing?
  Yes, pricing varies  on the requirement of weekly, biweekly, or ad hoc services. The directly influences level of involvement and resources allocated to your account.